Business Name: Home Court Advantage
 Last Updated: 23 October 2025

1. Introduction

Home Court Advantage (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you book or participate in our tennis coaching services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, phone number, email address, and home address (for lesson locations).

  • Participant details: age, skill level, and relevant health information.

  • Payment details: only necessary information to process payments via secure third-party providers (e.g. Stripe).

  • Media: photos or videos captured during lessons (only with your consent).

  • Communication records: messages, forms, or emails you send to us.

3. How We Collect Information

We collect personal information directly from you when you:

  • Complete an online booking or enquiry form;

  • Communicate with us via phone, email, or social media; or

  • Participate in lessons, programs, or events.

We may also collect limited information automatically through our website or booking system (such as IP address or browser type) to improve user experience.

4. Purpose of Collection

Your personal information is collected and used for purposes including:

  • Scheduling and delivering tennis coaching sessions;

  • Managing bookings, payments, and client communications;

  • Ensuring participant safety and tailoring coaching to individual needs;

  • Marketing or promotional activities (only with your consent); and

  • Fulfilling our legal and insurance obligations.

We will not use your personal information for any purpose unrelated to these functions without your consent.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. This includes:

  • Secure storage systems and password protection;

  • Limited access to authorised staff and coaches; and

  • Secure third-party platforms (e.g. Stripe, GoHighLevel) that comply with relevant data protection standards.

If personal information is no longer needed, it will be securely deleted or de-identified.

6. Disclosure to Third Parties

We may share limited personal information with:

  • Coaches and staff working with Home Court Advantage (for scheduling and lesson delivery);

  • Payment processors (e.g. Stripe) for secure transactions;

  • Insurance providers, legal advisors, or emergency services where necessary; or

  • Marketing or website partners (only with consent).

We do not sell or rent your personal information to any third party.

7. Access and Correction

You may request access to or correction of your personal information at any time by contacting us at info@homecourtadvantage.net.
 We will respond to your request within a reasonable timeframe and may require proof of identity.

8. Media and Marketing Consent

With your consent, photos or videos taken during lessons may be used for marketing or training purposes.
 You may withdraw this consent at any time by contacting us in writing.

9. Cookies and Website Data

Our website may use cookies and analytics tools to improve performance and user experience. These do not personally identify you and can be disabled in your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect business changes or legal requirements. The latest version will always be available on our website.

11. Contact Us

If you have questions or concerns about how we handle your personal information, please contact:
 Email: info@homecourtadvantage.net
 Business Name: Home Court Advantage
 Location: Melbourne, Victoria, Australia

12. Opt-Out and Withdrawal of Consent

You have the right to opt out or withdraw your consent for any non-essential collection, use, or disclosure of your personal information at any time.

This includes opting out of:

  • Receiving marketing or promotional communications;

  • Having photos or videos used for marketing or training;

  • Being contacted for surveys, promotions, or feedback unrelated to your bookings; or

  • The sharing of your personal information with third parties for purposes other than lesson delivery or compliance.

To exercise your opt-out rights, you can:

  • Click the “unsubscribe” link in marketing emails, or

  • Contact us directly at info@homecourtadvantage.net with details of your request.

Please note that even if you opt out of certain uses, we may still contact you regarding essential lesson information, scheduling, safety updates, or other service-related matters required to deliver your coaching sessions.